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After Terror Attacks... Recovering Data

Boot Camp feature for Friday, September 21, 2001

After the terrorist attacks... ..recovering data. Bloomberg Boot Camp, a report on today's technology. Everyone who uses a computer has heard warnings for years. Back up the data you need on a regular basis. But in the case of the attack on the World Trade Center... what good would back-ups have been if they were destroyed too. But many corporations, especially those in the financial or securities businesses, stored back-up data in locations away from the World Trade Center. And now... companies like SunGuard Business Continuity and Internet Services... .are working to restore data for their customers...

"We've had about 90 customers put us on alert or notify us that they have been affected by the disaster. Of those, 30 have actually declared disasters or moved in with SunGuard to re-establish their business."

SunGuard CEO Jim Simmons. Another firm scrambling to help companies recover critical data is Legato Systems. Support Services VP Doug O'Shaughnessy tells us he has had teams working around the clock since that attacks occurred... .but in some cases data recovery can only help so much...

"What's really happened here is these customers have had environments destroyed and very unfortunately, they've also lost a number of their IT staff. We had one customer that was particularly devastated. We're in fact in the process of allocating some IT people from our internal IT organization to fly out here and help them."

O'Shaughnessy says in most cases... customer records are safe... and have been or can be restored. If only the same could be said of so many lives. Bloomberg Boot Camp, I'm Fred Fishkin.